Contact information

Contact Us – CharaChic

We’re here to make your shopping experience smooth and enjoyable! Whether you need support with an order or want style recommendations — we’re always ready to help.

✉️ Customer Support Email

Got questions or concerns? Reach out to us at:
📧 info@hepstop.com
Our team typically responds within 24 hours on business days.

💬 Live Chat Support – Chatty

Meet Chatty, our AI-powered assistant available 24/7 on our website!
Use Chatty to:

  • Get instant answers to FAQs

  • Track your orders

  • Ask about products and stock

  • Receive personalized shopping help

Just click the Chatty icon on any page to start chatting.